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How coordinated care works

You stay in charge. We do the heavy lifting.

Here's exactly what happens when you work with Blue Clay Health, from your first conversation to a team that works for you.

Five steps, and every decision is yours.

  1. 1

    Talk with our team.

    Tell us about your health, your goals and what hasn't worked so far. There's no commitment. If we're not the right fit, we'll tell you honestly.

  2. 2

    Bring your records together.

    With your permission, we securely gather your records from hospitals and clinics across the country and combine them into one complete, organized record. You see everything we collect, and it's always yours to keep.

  3. 3

    Choose your team.

    We recommend specialists who fit your needs, and you can browse our network to find your own. Review their backgrounds, then decide who joins your team. You can add or change specialists at any time, for any reason.

  4. 4

    Your team gets to work.

    Your specialists review your full record together and agree on one plan, so their advice never pulls you in different directions. They can prescribe medications, order labs and imaging, and make referrals. Message your team any time, and book a video visit whenever you want to talk face to face.

  5. 5

    Your care navigator handles the rest.

    Your navigator is an experienced case manager who knows how to get things done in healthcare. They handle scheduling, records requests, insurance paperwork and follow-up, so you can focus on living, not coordinating.

Working with your local doctors

You don't have to give up the doctors you already trust. Your team shares its plan with them, and you decide who's included and what they see.

How your team stays in sync

Your specialists work from the same complete record and see each other's notes and orders as they happen. Nothing contradicts, nothing falls through the cracks, and you never have to arrange a meeting between them.

Your privacy

Your information is protected under HIPAA and used only for your care. You control who can see your records, including family members and your local doctors, and you can change that at any time.

What it costs

Blue Clay Health is a direct-pay practice. Founding patients receive special pricing, which we'll walk you through on your first call, with no obligation.

  • Your specialists set their own rates, and you see them before anyone joins your team.
  • Insurance: we don't bill insurance directly, but we provide the coded invoices (superbills) you need to submit out-of-network claims. Your care navigator can help.
  • Financial support: if cost is a barrier, ask us about our Access & Affordability Program. We review every request individually.

Ready when you are.

Tell us about your situation, and a member of our care team will reach out within one business day.

Blue Clay Health is not an emergency service. If you have a medical emergency, call 911.